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Clarivive MedInsight
Last Updated: 12 July 2026
Version Number: 1.0
This policy explains how Clarivive Medinsight Ltd manages health, safety and welfare in relation to training delivery, including face-to-face training, employer-site delivery, practical training activities, webinars, online learning and blended learning. It is written to support consistent practice, learner safety, trainer decision-making and client assurance.
Clarivive Medinsight Ltd is committed to taking reasonable and proportionate steps to protect the health, safety and welfare of learners, trainers, employees, subcontractors, visitors, employer clients and any other person who may be affected by our training activities. The organisation aims to deliver training in a way that is planned, professionally supervised, suitable for the learning activity and responsive to safety concerns when they arise.
The company recognises that health and safety is not achieved by writing a statement alone. It requires clear responsibilities, competent trainers, suitable risk assessment, safe training environments, appropriate equipment, sensible controls during practical activities, effective reporting, and active review after concerns, incidents or changes in delivery arrangements.
Clarivive Medinsight Ltd will not continue with any training activity where the trainer, senior management or another competent person reasonably believes that continuing would create an unacceptable risk of harm. Training may be paused, adapted, relocated, rescheduled or stopped where safety concerns cannot be controlled at the time.
The purpose of this policy is to explain the arrangements used by Clarivive Medinsight Ltd to manage health and safety in connection with training delivery. It sets out what the company will do, what trainers and learners are expected to do, and what remains the responsibility of employer clients or venue providers when training is delivered away from Clarivive Medinsight Ltd premises.
This policy is also intended to make the company position clear to care homes, domiciliary care providers, supported living services, healthcare organisations and other clients who book training. It confirms that Clarivive MedInsight Ltd will take reasonable and proportionate measures to manage health and safety risks arising directly from its training activities where those risks are within its control; however, responsibility for workplace-specific risk assessment, supervision, competency, authorisation, equipment, policies, procedures and the subsequent application of training in practice remains with the relevant employer or commissioning organisation, and Clarivive MedInsight Ltd will not be responsible for an incident solely because it relates to a subject covered during its training, except to the extent that liability arises directly from Clarivive MedInsight Ltd's own acts or omissions and cannot lawfully be excluded or restricted.
This document should be used as a governance policy, a trainer reference document and a client assurance document. It does not replace course-specific risk assessments, venue checks, incident forms, learner terms, safeguarding procedures, data protection procedures or any statutory duty placed on an employer, regulated provider, landlord, venue operator or equipment owner.
This policy applies to all Clarivive Medinsight Ltd training activities, including face-to-face training, in-house employer training, practical skills sessions, awareness-level courses, webinars, online learning, blended learning, assessment activities, learner support and training-related visits. It applies whether training is delivered by an employee, director, freelance trainer, subcontractor, assessor, internal quality assurer or another person acting on behalf of the company.
This policy applies to health and safety matters arising in connection with Clarivive MedInsight Ltd training activities to the extent that they are within Clarivive MedInsight Ltd’s reasonable control, including the learning environment, practical training activities, trainer conduct, training equipment supplied by Clarivive MedInsight Ltd, infection prevention measures, demonstrations, simulations, incident and hazard reporting, and decisions to suspend or stop unsafe training; responsibility for premises, workplace conditions, equipment, systems, supervision and other matters controlled by a client, employer, venue provider or other third party remains with the party responsible for those matters.
The policy does not make Clarivive Medinsight Ltd responsible for the full health and safety management system of an employer client, a care provider, a hospital, a hired venue or another third-party organisation. Where training takes place on another organisation's premises, that organisation retains responsibility for the safety of the premises, local emergency arrangements, workplace equipment, statutory maintenance, service-user care arrangements, staffing levels, workplace policies and ongoing supervision of its staff.
Clarivive Medinsight Ltd will take account of relevant UK health and safety law and sector guidance when planning and delivering training. The main legal framework includes the Health and Safety at Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999, the Workplace (Health, Safety and Welfare) Regulations 1992, the Manual Handling Operations Regulations 1992, the Provision and Use of Work Equipment Regulations 1998, the Lifting Operations and Lifting Equipment Regulations 1998 where lifting equipment is relevant, the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013, the Regulatory Reform (Fire Safety) Order 2005 where applicable, and the Health and Safety (First-Aid) Regulations 1981 where workplace first aid arrangements are relevant.
Where training is delivered to health and social care employers, this policy also supports the wider expectations placed on regulated providers, including safe care and treatment, safe premises and equipment, good governance, staff competence, infection prevention and risk management. These provider duties remain with the regulated service provider; Clarivive Medinsight Ltd training may support evidence of learning and governance, but it does not transfer the provider's legal duties to the training company.
The company will review this policy when legislation, HSE guidance, CQC guidance, awarding organisation requirements, client requirements, course design, practical training methods or internal operating arrangements materially change. Legal references in this document are provided for governance alignment and should not be treated as legal advice.
Key Definitions.
Hazard : Anything with the potential to cause harm, such as unsafe access, damaged equipment, poor room layout, infection risk, manual handling strain, trip hazards or unsafe learner behaviour.
Risk : The likelihood that harm may occur and the likely severity of that harm.
Risk assessment : A structured process for identifying hazards, deciding who may be harmed, evaluating existing controls, deciding what further controls are needed, recording significant findings and reviewing the controls when needed.
Control measure: An action, instruction, physical arrangement or restriction used to eliminate a hazard or reduce risk to an acceptable level.
Incident: An event that causes injury, ill health, damage, loss, disruption or another adverse outcome during or in connection with training.
Near miss: An event that did not cause harm but had the realistic potential to do so.
Practical training: Any training activity where learners physically practise, demonstrate, simulate, handle equipment, role-play, move around the training space or engage in activities beyond passive listening or online reading.
Employer premises: A site controlled by a client employer or another organisation, including care homes, supported living services, domiciliary care offices, hospitals, clinics, community sites, meeting rooms or other work premises.
Responsible person: The person or organisation with legal responsibility for a premises, work activity or RIDDOR reporting duty in the specific circumstances of an incident.
Directors and senior management are responsible for ensuring that health and safety is built into the company's governance arrangements rather than treated as a paperwork exercise. They must ensure that appropriate policies, risk assessment arrangements, trainer instructions, incident reporting processes, insurance arrangements, review systems and escalation routes are in place.
Senior management must ensure that trainers are competent for the training they deliver, that course designs are suitable for the stated level of learning, that practical activities are proportionate and controlled, and that concerns raised by trainers, learners or clients are reviewed and acted on. Where a serious incident, repeated concern or significant hazard is identified, senior management must consider whether course content, trainer guidance, venue criteria, equipment checks or client communications need to be changed.
Trainers, assessors and IQAs are responsible for following this policy, carrying out reasonable pre-session and dynamic safety checks, giving clear instructions, maintaining appropriate professional boundaries and stopping or adapting any activity that appears unsafe. They must not allow learners to continue with practical activities where learners are not following instructions, are physically unfit to continue, are using equipment unsafely or where the environment is unsuitable.
Trainers must work within the scope of the course being delivered. Awareness-level courses must not be presented as workplace competence sign-off unless the course has explicitly been designed, assessed and commissioned for that purpose. Trainers must not allow training scenarios to drift into unsafe real-life clinical practice, live patient care, use of real medicines, unapproved use of equipment or any activity that should be managed under the employer's own clinical, care or workplace governance arrangements.
Trainers must report hazards, incidents, near misses, learner injuries, aggressive behaviour, unsuitable venues, defective equipment and any client-site concern that may affect safe training delivery. Reports must be factual, timely and free from blame or speculation.
Learners are responsible for following trainer instructions, behaving professionally, using equipment only as directed, staying within the stated scope of the training, and reporting hazards, injuries, discomfort, illness, equipment faults or concerns as soon as possible. Learners must not take part in practical activities if they believe doing so would be unsafe for them or others.
Learners should inform the trainer, preferably privately, about any relevant limitation that may affect participation, such as pregnancy, recent surgery, musculoskeletal injury, dizziness, infection symptoms, disability, anxiety about a practical activity or another concern. The aim is not to exclude learners unnecessarily; the aim is to make reasonable and safe adjustments where this can be done without creating unacceptable risk.
Where training is delivered at an employer or organisation site, the employer or site controller remains responsible for providing a safe venue, safe access, adequate space, appropriate welfare facilities, local fire and emergency arrangements, safe workplace equipment, suitable staffing arrangements and relevant workplace risk controls. The employer remains responsible for its own statutory duties, including risk assessments, equipment maintenance, premises safety and the supervision and competence of its staff in the workplace.
The client should tell Clarivive Medinsight Ltd in advance about any site risks, access restrictions, parking restrictions, infection prevention requirements, fire procedures, room limitations, equipment limitations, learner needs or other matters that could affect training safety. If the client asks for practical activities to use employer-owned equipment, the client must confirm that the equipment is suitable, maintained, clean, available and safe for the intended training activity.
Clarivive Medinsight Ltd trainers may carry out visual or functional checks for the training session. These checks are session-specific and do not replace the employer's own risk assessments, statutory inspections, maintenance records, LOLER examinations, PUWER duties, infection prevention duties, fire risk assessment or wider health and safety management system.
Subcontractors and freelance trainers acting on behalf of Clarivive Medinsight Ltd must comply with this policy, course-specific instructions, safeguarding requirements, confidentiality requirements and any relevant client-site rules. They must be competent for the work they accept and must immediately raise any concern that may compromise safe delivery.
A subcontractor must not change the practical scope of a course, add higher-risk demonstrations, use unfamiliar equipment, introduce unapproved activities or rely on client instructions that conflict with Clarivive Medinsight Ltd safety requirements without approval from senior management.
Health and Safety Arrangements
Health and safety planning must begin before training is delivered. Clarivive Medinsight Ltd will consider the type of course, learner group, venue, practical activities, equipment, trainer competence, learner numbers, infection prevention needs, accessibility needs and any site-specific risks that have been disclosed by the client. For routine low-risk online learning, the assessment may be simple. For practical face-to-face training, moving and handling training, first aid simulation or employer-site delivery, the assessment must be more specific.
Risk assessment is a live process. A written or planned assessment cannot predict every condition on the day of training. Trainers are therefore expected to use dynamic risk assessment during sessions. If the room is too small, equipment is damaged, learners are behaving unsafely, a learner becomes unwell, emergency access is blocked or another concern appears, the trainer must change the activity, pause the session, move the activity or stop the session if necessary.
Risk controls should be proportionate. Not every minor issue requires cancellation, but serious or uncontrolled risks must not be ignored for convenience, client pressure, cost, timekeeping or fear of complaint. The standard is simple: if the trainer would not be able to justify continuing after an injury or incident, the activity should not continue in that form.
Where training is delivered at premises controlled by Clarivive Medinsight Ltd, the company will take reasonable steps to ensure that the training space is suitable for the planned learning activity. This includes considering access and egress, room size, seating layout, lighting, ventilation, temperature, welfare facilities, housekeeping, fire exits, emergency arrangements, electrical safety, equipment condition, cleaning arrangements and the safe management of practical activities.
The training room must be arranged so learners can move safely, view the trainer or screen, access equipment without obstruction and leave the room safely in an emergency. Walkways, exits and fire routes must not be blocked by chairs, bags, training equipment, cables or demonstration materials. Any obvious hazard should be removed or controlled before training starts.
Training equipment owned or controlled by Clarivive Medinsight Ltd must be stored, transported, cleaned, checked and maintained in a way that is suitable for its intended training use. Equipment that appears defective, damaged, contaminated or unsuitable must be taken out of use and reported.
Employer-site delivery is common in health and social care training. It is also the area where responsibility can become confused. Clarivive Medinsight Ltd is responsible for the safety of its own training activity, trainer conduct and company-owned training equipment. The employer or site controller remains responsible for the premises, local environment, workplace equipment, emergency arrangements, service-user areas, staff supervision and statutory health and safety duties attached to the workplace.
Before or at the start of an employer-site session, the trainer should seek enough information to deliver safely. This may include where the fire exits are, what to do in an emergency, whether there are infection prevention requirements, whether the room is booked for the full session, whether equipment has been provided, whether practical activities are expected, whether learners have any declared limitations and who the site contact is if a problem arises.
If an employer provides an unsuitable room, damaged equipment, insufficient space, unsafe access, uncontrolled infection risk or other significant hazard, the trainer must not simply continue because the booking has been paid for. The trainer should explain the issue, request a safe alternative, adapt the session where safe, or escalate to senior management. If the issue cannot be controlled, the practical element or the full session may be stopped or rearranged.
Where a hired venue or third-party training room is used, Clarivive Medinsight Ltd will take reasonable steps to satisfy itself that the venue is suitable for the planned session. This may include confirming room capacity, access arrangements, toilets, fire evacuation arrangements, emergency contacts, parking or loading restrictions, equipment availability and any restrictions relevant to practical training.
The venue operator remains responsible for premises duties that belong to the venue, including fire safety management, building maintenance, fixed electrical systems, welfare facilities and other matters under its control. Clarivive Medinsight Ltd remains responsible for the way its training activity is organised and delivered within that venue.
Online learning and webinars normally create lower physical risk than practical face-to-face training, but they are not risk-free. Learners remain responsible for completing online learning in a safe environment, taking sensible breaks, arranging their screen and seating comfortably where possible, and not attempting practical activities unless the course specifically instructs them to do so safely.
Where online sessions include demonstrations, learners must be told whether they are observing only or whether they may practise. If learners are asked to practise anything at home or in the workplace, the activity must be low risk, clearly explained and suitable for unsupervised or remotely supervised participation. Learners must be told to stop immediately if they feel pain, dizziness, distress, unsafe environmental conditions or uncertainty about what they are doing.
Blended learning must clearly separate theory completion from any face-to-face practical assessment or workplace competence sign-off. Completion of an online module does not automatically mean that a learner is competent to perform a practical workplace task without employer supervision, local induction, workplace assessment or role-specific authorisation.
Practical training activities must be planned and controlled. The trainer must explain the aim of the activity, the expected conduct, the safety boundaries, the stop point and any restrictions before learners begin. Learners must not be rushed into practical activities without explanation, and trainers must supervise actively rather than relying on learners to self-manage.
Practical activities must use simulated scenarios unless the course has been specifically authorised as live workplace assessment. Learners must not practise on service users, patients, residents or members of the public as part of Clarivive Medinsight Ltd training unless there is an explicit, approved, risk-assessed arrangement agreed in writing and controlled under the relevant employer's clinical or care governance framework.
No learner should be pressured to perform a practical task that causes pain, distress, embarrassment or fear of injury. Where a learner cannot participate safely, the trainer should consider observation, verbal explanation, alternative demonstration, adapted participation or referral back to the employer for workplace support.
Moving and handling training must never normalise unsafe lifting, dragging, twisting, rushing, poor posture, inappropriate equipment use or unsupported movement of a person. Practical sessions must be delivered within the agreed course level and must be matched to the equipment, environment and learner group available on the day.
If hoists, slide sheets, transfer aids or other moving and handling equipment are used, the trainer must check that the activity is suitable for the learners and that equipment is visibly safe for training use. Where equipment is supplied by an employer, the employer remains responsible for maintenance, statutory inspection, cleaning and suitability. The trainer's visual check is not a LOLER examination or formal equipment certification.
Learners must be told to report pain, discomfort, previous injury, pregnancy or any limitation before participating. The trainer should adapt the activity where possible. If the practical space is too small, flooring is unsafe, equipment is missing, or learners cannot be supervised safely, the trainer must restrict or stop the practical component.
First aid training and awareness sessions must use appropriate simulated practice. Manikins, trainer AEDs, bandages and other training materials must be used in accordance with the course design and manufacturer guidance. Trainer AEDs must be clearly identifiable as training devices and must not be confused with live clinical equipment.
Infection prevention must be considered when learners share manikins or training equipment. Appropriate cleaning, consumables, face shields or other controls should be used where relevant. Learners should not participate in close-contact practice if they have symptoms that may create an avoidable infection risk to others.
First aid training does not make Clarivive Medinsight Ltd responsible for the client employer's workplace first aid needs assessment, first aid cover, first aid kit maintenance, appointed person arrangements or emergency response planning. Employers must make their own arrangements for workplace first aid provision.
Medication-related training must stay within the approved course scope. Where simulated medicines, placebo packs, demonstration MAR charts or example documentation are used, they must be clearly treated as training materials. Real medicines must not be used for learner practice unless there is a specific, approved, risk-assessed and legally compliant arrangement controlled by the relevant employer or authorised healthcare professional.
Clarivive Medinsight Ltd medication training may support knowledge, awareness and documented learning, but it does not automatically authorise a learner to administer medicines in the workplace. The employer remains responsible for role allocation, local policy, competency assessment, supervision, medicines governance, controlled drugs procedures, delegation arrangements and the safety of people receiving care.
Needles, sharps, injectables or invasive procedures must not be introduced into general medication awareness training unless the course is specifically designed, approved, insured and risk assessed for that content and delivered by a competent person within the correct governance framework.
Clarivive Medinsight Ltd will take proportionate infection prevention measures during training. These may include hand hygiene, cleaning shared equipment, using disposable consumables where appropriate, asking unwell participants not to attend face-to-face training, considering ventilation, and following reasonable client-site infection prevention instructions.
Where training is delivered in a health or social care setting, the employer's infection prevention rules for that site must be respected. This may include hand hygiene, PPE requirements, visitor controls, outbreak restrictions, waste arrangements, room restrictions or exclusion from particular areas. Trainers must not enter clinical or care areas unless this is part of an agreed arrangement and safe to do so.
Training equipment that becomes contaminated or is suspected to be contaminated must be cleaned, isolated or removed from use as appropriate. Concerns about infection exposure during training must be recorded and escalated.
Equipment used for training must be suitable for the planned activity and the learner group. Clarivive Medinsight Ltd equipment should be visually checked before use, stored safely, transported securely, cleaned appropriately and removed from use if damaged or unsuitable. The company should maintain proportionate records for higher-risk or reusable practical equipment.
Electrical equipment owned by Clarivive Medinsight Ltd must be used safely and checked for obvious defects such as damaged cables, exposed wires, overheating, loose plugs or unstable positioning. Extension leads and cables must not create trip hazards. Equipment must not be overloaded or used in a way that conflicts with manufacturer instructions.
Employer-owned equipment remains under the employer's control. A trainer may refuse to use equipment if it appears damaged, dirty, unsuitable, poorly maintained or unsafe for the planned activity. That refusal should be documented factually and escalated to the site contact and Clarivive Medinsight Ltd management where necessary.
Learners should be given a fair opportunity to participate in training, including practical training where safe. However, equality and inclusion do not require unsafe practice. Reasonable adjustments should be considered where a learner has a disability, injury, pregnancy-related concern, anxiety, language need, learning need or other factor affecting participation.
Reasonable adjustments may include allowing observation instead of physical participation, adjusting pace, changing seating, providing written instructions, allowing breaks, adapting a demonstration, using an alternative assessment method where valid, or advising the employer that workplace support or assessment is needed. The adjustment must preserve the integrity and safety of the training outcome.
Information shared by learners about health, disability or personal circumstances must be handled sensitively and only shared where necessary for safety, support, safeguarding or legal reasons.
At the start of face-to-face training, learners should be made aware of relevant emergency information in a proportionate way. This may include fire exits, assembly point, alarm procedure, toilets, first aid arrangements and who to contact if they become unwell or identify a hazard.
If there is immediate risk of serious harm, emergency services must be contacted without delay. Training must stop during an emergency or suspected emergency. The trainer must follow the venue or employer-site emergency procedure and must not prioritise completing the course over evacuation, medical assistance or safeguarding life.
Where the emergency occurs at an employer site or hired venue, the local responsible person should take control of the site emergency procedure. The trainer should cooperate, account for learners where reasonably possible and report the event to Clarivive Medinsight Ltd management after the immediate risk has been managed.
Trainers may travel alone to employer premises, hired venues or community locations. Clarivive Medinsight Ltd should take proportionate steps to protect trainer safety, including clear booking details, contact numbers, safe travel planning, awareness of parking or access issues, and a clear escalation route if the trainer feels unsafe.
Trainers should not remain in a situation where they are threatened, harassed, intimidated, asked to work in an unsafe area, denied reasonable welfare access, or pressured to deliver training in a way that breaches this policy. The trainer should withdraw to a safe place and contact senior management or emergency services if needed.
Clarivive Medinsight Ltd expects learners, trainers, clients and visitors to behave professionally. Aggressive, discriminatory, threatening, intoxicated, reckless or deliberately unsafe behaviour is not acceptable. A trainer may warn a learner, pause the activity, remove the learner from a practical exercise, contact the employer or stop the session if behaviour creates a health and safety risk.
Safety instructions are not optional. A learner who refuses to follow reasonable safety instructions may be marked as not completing the practical element, referred to their employer or excluded from the session. Where behaviour raises safeguarding, professional conduct or workplace governance concerns, the relevant policy and escalation route must also be followed.
All learners, trainers, clients and visitors are encouraged to report hazards, incidents, near misses, injuries, illness, unsafe behaviour, equipment defects and environmental concerns as soon as possible. Early reporting is essential because small issues, if ignored, can become serious incidents.
The immediate priority after an incident is to make the situation safe, obtain first aid or emergency assistance if required, prevent further harm and preserve relevant information. The trainer should not delay emergency action because of paperwork. Once immediate safety has been addressed, the event should be recorded using the relevant incident or hazard reporting process.
Incident records must be factual. They should describe what was seen, heard, reported, done and escalated. They should avoid blame, assumptions, emotional wording, diagnosis beyond competence or statements that cannot be evidenced. If a learner, trainer or client gives an account, it should be recorded as their account rather than presented as proven fact.
Clarivive Medinsight Ltd will review reported incidents and near misses to identify whether further action is needed. This may include changing a course risk assessment, updating trainer instructions, withdrawing equipment, contacting a client, issuing additional learner information, improving venue checks, escalating a safeguarding concern, notifying an insurer, or seeking competent health and safety advice.
Some work-related deaths, injuries, diseases and dangerous occurrences may be reportable under RIDDOR. Whether a RIDDOR report is required depends on the incident, the work-related connection, the person affected, the severity, the location and who is the responsible person in control of the work activity or premises.
Where an incident occurs at Clarivive Medinsight Ltd premises or during an activity controlled by the company, senior management must consider whether Clarivive Medinsight Ltd has a reporting duty. Where an incident occurs at an employer client's premises and relates to that employer's premises, equipment, staff or work activity, the employer or site controller may be the responsible person for RIDDOR reporting. The company should cooperate with reasonable incident information requests while maintaining confidentiality and data protection requirements.
Learners or injured individuals should not be expected to decide RIDDOR status. The matter should be escalated to the relevant responsible person and Clarivive Medinsight Ltd management. Where there is uncertainty, the company should check HSE guidance or obtain competent advice.
Clarivive Medinsight Ltd will keep proportionate records to evidence health and safety management. Records may include policy versions, risk assessments, venue checks, trainer declarations, equipment checks, cleaning records, incident forms, hazard reports, near-miss reports, client communications, learner adjustment records, investigation notes and corrective actions.
Records must be stored securely and retained in line with the company Records Retention Policy and data protection obligations. Health information, incident details and learner support information may contain confidential personal data and must not be shared casually. Access should be limited to those who need the information for safety, governance, legal, insurance, safeguarding, quality assurance or regulatory reasons.
Completed incident forms and internal investigation records should not be published publicly. A general health and safety statement may be placed on the website for transparency, but operational risk assessments, incident records and trainer checklists should normally remain within the company governance system unless disclosure is legally required or legitimately requested by a regulator, insurer, awarding organisation, client auditor or competent authority.
People involved in delivering training for Clarivive Medinsight Ltd must be given enough information to understand their health and safety responsibilities. This includes this policy, course-specific safety instructions, practical activity boundaries, incident reporting expectations, equipment rules and escalation arrangements.
Learners should receive proportionate health and safety information at the start of face-to-face sessions. This should include the practical boundaries of the course, the need to follow trainer instructions, how to raise concerns, what to do if they feel unwell, relevant emergency arrangements and any site-specific safety information.
Employer clients should be told what they are expected to provide for safe training delivery. This may include a suitable room, appropriate equipment, staff release time, local emergency information, site contact details, infection prevention instructions and advance notice of learner needs or venue restrictions.
The company will monitor health and safety performance through a proportionate governance approach. Monitoring may include trainer feedback, learner feedback, incident review, near-miss trends, equipment checks, complaints, audit findings, client feedback, course evaluation, internal quality assurance and annual policy review.
Where monitoring identifies recurring issues, senior management must take practical corrective action.
For example,
The aim of monitoring is not to create unnecessary paperwork. The aim is to identify what is actually happening in training delivery and to correct weaknesses before they lead to harm, complaints, regulatory concerns or reputational damage.
Non-compliance with this policy may place learners, trainers, clients and the company at risk. If a learner, trainer, subcontractor, client representative or venue creates or ignores an unsafe situation, the matter must be addressed promptly and proportionately.
A trainer has authority to pause, adapt or stop a practical activity if it is unsafe. Senior management has authority to suspend delivery at a venue, decline future bookings, require additional controls, investigate a concern, remove defective equipment from use, or prevent a trainer or subcontractor from delivering until concerns are resolved.
Where training is stopped for safety reasons, the decision must be documented. The record should explain the concern, what was attempted to control it, who was informed, what decision was made and what follow-up is required. This protects learners and trainers and gives the company a defensible audit trail.
This policy should be read alongside the following Clarivive Medinsight Ltd documents, where applicable:
• Risk Management Policy
• Incident and Accident Reporting Procedure
• Training Delivery SOP
• Trainer Code of Conduct
• Learner Terms and Conditions
• Safeguarding Statement and Safeguarding Policy
• Accessibility Statement and Reasonable Adjustments Procedure
• Complaints and Appeals Procedure
• Records Retention Policy
• Data Protection Policy
• Information Security Policy
• Internal Quality Assurance and Standardisation Policy
• Equipment Checklist
• Venue Safety Checklist
• Course-specific risk assessments and trainer guidance
.
Clarivive Medinsight Ltd is committed to delivering training in a safe, suitable and professionally managed way. We take proportionate steps to manage health and safety risks connected with our training activities, including face-to-face training, employer-site delivery, practical sessions, webinars, online learning and blended learning. Learners are expected to follow trainer instructions and report concerns promptly. Where training is delivered at an employer or third-party venue, the employer or venue provider remains responsible for premises safety, local emergency arrangements, workplace equipment, statutory maintenance and local risk controls. Training may be paused, adapted or stopped where safety concerns are identified.
