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Effective hand hygiene is one of the most important measures for reducing the transmission of harmful microorganisms. However, hand hygiene is not simply about washing hands regularly. Staff must understand when hand hygiene is required, which method to use and how factors such as gloves, jewellery, damaged skin and poor technique can increase infection risks.
This Hand Hygiene Awareness course introduces the essential principles of hand hygiene and infection prevention. Learners will explore how microorganisms can spread through hands, surfaces, equipment and contact with other people. The course explains when soap and water should be used, when alcohol-based hand rub may be appropriate and why gloves must never be treated as a replacement for hand hygiene.
The training also addresses personal responsibilities, common mistakes, workplace expectations and the importance of following local infection prevention and control procedures.
The course is suitable for awareness and refresher training across health and social care services, education, childcare, hospitality, cleaning services and other workplaces where effective hand hygiene is required.
By completing this course, learners will develop awareness of:
After completing the course, learners should be able to:
This course is suitable for:
The course covers:
This course is delivered through interactive online learning and may include:
Learners can complete the training using a compatible computer, tablet or mobile device.
Typical completion time: approximately 45–60 minutes.
Completion time may vary depending on the learner’s experience, reading speed and engagement with the activities.
Learners complete knowledge checks throughout the course followed by a final assessment.
Successful completion demonstrates that the learner has met the course’s awareness-level learning outcomes. It does not independently confirm practical competence or authorisation to perform workplace duties.
A certificate is available following successful completion of the course and assessment.
The certificate records completion of Hand Hygiene Awareness training. Employers remain responsible for deciding whether further practical instruction, supervision, observation or workplace competency assessment is required.
Poor hand hygiene can allow infections to spread between people, equipment, surfaces and environments. Even small failures, such as missing part of the hands, touching contaminated equipment after cleaning or wearing gloves incorrectly, can reduce the effectiveness of infection control measures.
This course helps learners understand what good hand hygiene looks like and how everyday actions can protect colleagues, patients, service users, customers and the wider community.
This is an awareness-level course.
It does not replace:
Learners must always follow their organisation’s current policies, procedures, approved products and local infection prevention guidance.

Our Care Certificate course supports new and existing care staff to build safe, compassionate and confident practice. Covering essential standards for health and social care. Additionally, support through clear guidance, practical examples and workplace-focused learning for quality care delivery