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Welcome to the Course
Welcome to the First Aid Awareness Training course.
This course introduces essential first aid awareness for people working in UK health and social care, education, training centres, offices, care environments, community services, public-facing roles, and general workplace settings.
First aid is not only about bandages, CPR, or emergency equipment. It is about recognising when someone is injured or suddenly unwell, acting safely, calling for the right help, following workplace policy, and recording what happened clearly.
This course will help learners understand what to do in common first aid situations, when to escalate, and where their role boundaries are.
Course Aim
The aim of this course is to give learners awareness of first aid principles, emergency recognition, safe escalation, infection control, workplace first aid arrangements, documentation, and reporting.
The course supports learners to:
· Recognise common first aid situations
· Understand when to call 999
· Understand when NHS 111 may be appropriate
· Follow workplace first aid policy
· Act within their training and competence
· Protect dignity, privacy, and confidentiality
· Report and record first aid incidents correctly
· Understand the limits of awareness-level training
·
Awareness-Level Scope
This is an awareness-level course.
It does not qualify the learner as a workplace first aider.
It does not replace:
· Emergency First Aid at Work training
· First Aid at Work training
· Practical CPR training
· AED practical training
· Workplace competency assessment
· Employer first aid needs assessment
· Local workplace policy
· Emergency service advice
· Clinical judgement from healthcare professionals
Learners must not use this course to claim practical competence unless they have also completed appropriate practical first aid training and assessment.
The blunt truth is simple:
Reading about first aid is not the same as being competent to perform first aid.
This course gives awareness. Practical competence requires hands-on training, supervised practice, and appropriate assessment.
Who This Course Is For
This course is suitable for:
· Care assistants
· Healthcare assistants
· Support workers
· Nurses needing awareness refreshers
· Domiciliary care staff
· Residential care staff
· Supported living staff
· Training centre staff
· Office staff
· Reception staff
· Volunteers - this group may need clear first aid information, escalation routes, and safe workplace support.
· Agency workers
· New starters
· Non-clinical staff
· Staff who need first aid awareness but are not acting as qualified workplace first aiders
Course Learning Outcomes
By the end of this course, learners should be able to:
1. Explain what first aid awareness means.
2. Recognise the difference between awareness training and practical first aid qualification.
3. Describe why first aid developed in the UK and why workplace first aid is regulated.
4. Identify the role of HSE in Great Britain and HSENI in Northern Ireland.
5. Recognise key UK first aid legislation, regulation, and guidance.
6. Explain the purpose of a first aid needs assessment.
7. Identify the difference between a first aider and an appointed person.
8. Recognise common first aid risks and warning signs.
9. Describe basic infection control principles during first aid incidents.
10. Identify when hand hygiene and PPE are needed.
11. Recognise when to call 999.
12. Recognise when NHS 111 may be appropriate.
13. Describe the purpose of DRABC, DRCABCDE, AVPU, CPR, and AEDs at awareness level.
14. Recognise life-threatening emergencies such as cardiac arrest, severe bleeding, choking, anaphylaxis, heart attack, stroke, severe asthma, and shock.
15. Recognise common medical emergencies such as angina, seizures, diabetic emergencies, poisoning, allergic reactions, hyperventilation, fainting, and breathing difficulty.
16. Recognise common injury emergencies such as wounds, nosebleeds, burns, fractures, dislocations, head injuries, spinal injuries, eye injuries, bites, and embedded objects.
17. Recognise environmental and workplace incidents such as slips, trips, falls, drowning, hypothermia, heat illness, chemical exposure, vomiting, and diarrhoea.
18. Explain the importance of workplace policy, escalation, and reporting.
19. Describe what should be recorded after a first aid incident.
20. Recognise why first aid records must be factual, professional, and confidential.

Our Care Certificate course supports new and existing care staff to build safe, compassionate and confident practice. Covering essential standards for health and social care. Additionally, support through clear guidance, practical examples and workplace-focused learning for quality care delivery