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Our Care Certificate course supports new and existing care staff to build safe, compassionate and confident practice. Covering essential standards for health and social care. Additionally, support through clear guidance, practical examples and workplace-focused learning for quality care delivery

The course aims to prepare adult health and social care staff to recognise a suspected outbreak, take immediate precautions, report concerns promptly and contribute safely to a coordinated outbreak response.
It also develops managers’ and senior staff members’ understanding of outbreak planning, leadership, communication, documentation, staffing resilience and collaboration with the UK Health Security Agency, local infection-prevention teams and other relevant professionals.
This course is suitable for:
It applies primarily to care homes and comparable adult social care settings in England.
Course completion does not authorise learners to diagnose an infectious disease, declare an outbreak, prescribe treatment, independently impose visiting restrictions or make public-health decisions. These actions require appropriate clinical or public-health authority.
Staff must follow current UKHSA advice, local Health Protection Team instructions, organisational procedures and any organism-specific guidance.
The course covers:
By the end of the course, learners should be able to: